Privacy Policy

1. Introduction

BidShortlist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address
• Your business profile and evidence (capability statement, past projects, certifications, staff)
• Tender documents you upload
• Payment information (processed securely by Stripe)

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Generate AI-assisted tender response drafts grounded in your evidence
• Process your payments
• Communicate with you about your account
• Improve our service

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers (e.g., AI processing, payment processing, hosting and email)
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data. Uploaded documents are stored in private storage, isolated to your account, and encrypted in transit and at rest. They are never made publicly accessible. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete a bid and its uploaded documents at any time from your dashboard
• Delete your account (in Settings), which removes your data and uploaded files
• Unsubscribe from emails

7. Contact Us

If you have questions about this Privacy Policy, contact us at support@bidshortlist.com.au