Your tender, answered from your own evidence.

Upload the tender pack, PDF or Word. BidShortlist plans the bid, drafts every selection criterion from what your business has done, and checks it the way an evaluation panel would. Your first bid is free.

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RFQ-2026-0148

Commercial cleaning services

Department of Regional Services

Sample tender
  1. Read: Tender read, done
  2. Evidence: Evidence checked, done
  3. Plan: Bid planned, done
  4. Draft: Answers drafted, done
  5. Review: Panel review, done
  6. Fix: Fixed and re-scored, done

Criterion 4 win-ready at 889 requirements tracked

  1. Fixed and re-scoredStep 6 · Bid writer and evaluation panel

    Fixed automatically and re-scored 88, win-ready. 8 of 8 claims backed by the evidence.

  2. Panel reviewStep 5 · Evaluation panel

    Scored 78. Flagged 2 claims the evidence doesn’t back.

  3. Answers draftedStep 4 · Bid writer

    Criterion 4, relevant experience: 466 of 500 words.

  4. Bid plannedStep 3 · Bid strategist

    Worth bidding, high confidence. 7 win themes, led by “Proven government cleaning delivery at multi-site scale”.

A sample business and tender. Every scan is real BidShortlist output, and the scores are marks from its AI panel review, not a chance of winning. See all six stages

Five AI specialists take your bid through six stages

A general chatbot does every job in one go and marks its own work. BidShortlist hands your tender from one specialist to the next, like a parcel through its scans, and each one checks what came before. In the last stage the bid writer and the evaluation panel work together. This is the sample tender, stage by stage.

  1. Tender read

    Tender reader · Step 1 of 6

    Done

    Reads the whole tender pack, PDF and Word, and lists every requirement, word limit and attachment.

    On the sample tender: 9 requirements found: 3 mandatory, 4 weighted criteria (40%, 30%, 20%, 10%) and 2 attachments to lodge.

    Requirements found in the sample tender
    #RequirementAnswer
    1Public liability insuranceYes or no
    2Workers compensationYes or no
    3AcknowledgementAcknowledge
    4Relevant experience40% · 500 words
    5Methodology and quality30% · 400 words
    6Workforce and capability20% · 300 words
    7Value for money10% · 200 words
    8Completed pricing schedule (Attachment 1)Attach
    9Certificate of currency for public liability insuranceAttach

  2. Evidence checked

    Evidence checker · Step 2 of 6

    Done

    Checks your evidence against every requirement before a word is written, and marks what only you can supply.

    On the sample tender: 4 requirements strongly backed, 1 moderate, 1 needs your input (value for money). No disqualifying gaps.

    • StrongPublic liability insuranceCover of $20,000,000 any one occurrence meets the $20 million minimum and is current. Have the certificate of currency ready to attach.
    • StrongWorkers compensationCurrent workers compensation cover under the Workers Compensation Act 1987, renewed annually. Confirm the current renewal date when responding.
    • StrongRelevant experienceTwo government projects give site scale, contract value and outcomes, and there is a named referee. The health district contract ran 2019 to 2024, so only part of it falls within the last three years. Make the recency explicit in the response.
    • ModerateMethodology and qualityThe approach elements are present: QA certification, supervisor model, digital scheduling and issue response time. There is no detailed documented QA, scheduling or escalation process, so these will need to be written up in the response.
    • StrongWorkforce and capabilityEvidence covers recruitment checks, induction, training and retention. Coverage and relief arrangements for absences are not described, so add a short explanation of them.
    • Needs your inputValue for moneyPricing for this tender is supplier-specific and must come from the supplier. Past contract values and outcomes can support a value-for-money narrative, but there is no pricing model or rate evidence yet.

  3. Bid planned

    Bid strategist · Step 3 of 6

    Done

    Gives an honest bid or no-bid, then sets the win themes and the angle for each criterion.

    On the sample tender: Worth bidding, high confidence. 7 win themes, led by “Proven government cleaning delivery at multi-site scale”.

    Worth bidding, high confidence

    Coastal Commercial Cleaning appears to meet all three mandatory conditions and has strong, directly relevant government cleaning experience, ISO-certified quality and WHS systems, and…

    Win themes

    1. 1Proven government cleaning delivery at multi-site scale
    2. 2Fixed supervisor model with digital scheduling and issue logging
    3. 3Independently certified quality and WHS systems
    4. 4Stable, vetted and trained workforce
    5. 5Demonstrated high-standard, controlled-environment cleaning
    6. 6Verified compliance and low mandatory-condition risk
    7. 7Value for money through quality, retention and fewer complaintsWeak, needs your pricing

  4. Answers drafted

    Bid writer · Step 4 of 6

    Done

    Drafts every criterion from your evidence alone, inside the word limit. If the evidence isn’t there, it asks you.

    On the sample tender: Criterion 4, relevant experience: 466 of 500 words.

    Criterion 4: Relevant experience (40%)

    466 / 500 words

    Coastal Commercial Cleaning Pty Ltd is an Australian-owned commercial cleaning company established in 2012. We employ 140 staff and service government, education and healthcare sites across NSW and the ACT. Our work centres on daily office cleaning, periodic deep cleans and infection-control cleaning in occupied government buildings, which is the type of service the Department of Regional Services is seeking. Our closest match to this requirement is the NSW Department…

  5. Panel review

    Evaluation panel · Step 5 of 6

    Done

    Checks each answer as soon as it’s written: marks it out of 100 the way a government panel would and checks every claim against your evidence. The mark is an AI assessment, not a prediction that you’ll win.

    On the sample tender: Scored 78. Flagged 2 claims the evidence doesn’t back.

    78/ 100, AI panel score

    Needs work: 2 claims flagged

    Not backed by the evidence

    We run it with a fixed supervisor model and digital issue logging, so each site has a consistent point of accountability and every issue is recorded and tracked.

    Panel note: Remove the unevidenced claims that issues are 'closed' and that 'every issue is recorded and tracked' (the evidence only shows digital issue logging).

  6. Fixed and re-scored

    Bid writer and evaluation panel · Step 6 of 6

    Done

    Fixes what the panel flagged before you see the answer, says why for each change, and has the panel score it again. A fix is kept only if it scores higher. Before you export, the panel also reads the whole bid as one.

    On the sample tender: Fixed automatically and re-scored 88, win-ready. 8 of 8 claims backed by the evidence.

    11 changes before you saw it. This one, with its reason:

    We run it with a fixed supervisor model and digital issue logging, so each site has a consistent point of accountability and every issue is recorded and tracked.logging.

    Why: Removed 'every issue is recorded and tracked' and the accountability claim, because your evidence only shows digital issue logging, not tracking or closure.

    Re-scored 78 → 88Win-ready8 of 8 claims backed by the evidence

Could you do this with a chatbot?

With a good prompt, a general chatbot will write a decent answer to one criterion, and a few rounds of edits will improve it. Below is a real one, on the same AI model BidShortlist uses. A tender is more than one answer, though: the sample has 9 requirements, and real ones can run past 50. The work is finding every one, answering each from facts you can prove, staying inside the limits, catching anything your evidence doesn’t back, and knowing what’s still left to do. That’s the part BidShortlist does.

A chatbot, with a good prompt

You run the process

Its reply, as written

# C1. Relevant Experience Coastal Commercial Cleaning Pty Ltd is an Australian-owned commercial cleaning company established in 2012. We have 140 staff and service government, education and healthcare sites across NSW and the ACT. We specialise in daily office cleaning, periodic deep cleans and infection-control cleaning for occupied…

See exactly what we asked

I'm responding to a government tender and need help with one of the selection criteria. Please write my response using only the information about my business below. Don't make anything up. The response has a limit of 500 words. Selection criterion (weighted 40%): C1. Relevant experience. Describe your experience delivering commercial cleaning services to comparable government or commercial sites in the last three years. Include the scale of sites, contract value and outcomes achieved. Word limit: 500 words. About my business: Business: Coastal Commercial Cleaning Pty Ltd ABN: 54 612 908 331 Industry: Commercial cleaning and facilities services Capability statement: Coastal Commercial Cleaning is an Australian-owned commercial cleaning company established in 2012, with 140 staff servicing government, education and healthcare sites across NSW and the ACT. We specialise in daily office cleaning, periodic deep cleans, and infection-control cleaning for occupied government buildings. We hold ISO 9001 (quality) and ISO 45001 (WHS) certification, and all field staff complete police checks and an accredited cleaning induction before deployment. Our model combines a dedicated site supervisor, digital scheduling and a 2-hour response standard for ad hoc requests. More detail: - Public liability insurance — $20 million: Public and products liability cover of $20,000,000 any one occurrence with Allianz Australia, policy PLI-884217, current to 30 September 2027. Certificate of currency available on request. - Workers compensation insurance: Current workers compensation insurance with icare NSW, policy WC-5521903, covering all 140 employees as required under the Workers Compensation Act 1987. Renewed annually. - ISO 9001 and ISO 45001 certification: Certified to ISO 9001:2015 (Quality) and ISO 45001:2018 (Occupational Health and Safety) by SAI Global, certificate QEC-22841, audited annually. A documented Work Health and Safety management system governs all sites. - Department of Education regional offices, NSW: Daily commercial cleaning across 18 regional office sites since 2021, contract value $480,000 per year. Maintained an average monthly quality-audit score of 96% and reduced cleaning-related complaints by 40% in the first year through a fixed supervisor model and digital issue logging. - Central Coast Local Health District clinics: Infection-control cleaning of 9 community health clinics, 2019 to 2024, contract value $310,000 per year. Delivered to National Safety and Quality Health Service standards with zero critical audit findings across five years. - Trained, police-checked workforce: All 140 field staff hold a current National Police Check and complete an accredited cleaning and WHS induction before deployment. Staff turnover is 12%, well below the industry average, supported by above-award pay and ongoing training. - Referee — Department of Education: David Nguyen, Facilities Manager, NSW Department of Education, 02 5550 1647, available to confirm performance on the regional offices contract.

  • Left to you: Answers the requirement you paste in. You find the other 8 in the pack and paste in each one.
  • Left to you: 526 words for a 500-word limit. You count and cut.
  • Left to you: A markdown heading to tidy before it goes in a portal.
  • Left to you: Claims are checked only if you check them. 5 of 8 in this answer were fully backed by the evidence.
  • Left to you: Nothing keeps track of which answers are done, waiting on you or over the limit.
  • Left to you: No bid pack. You put the document, the attachments and the checklist together.

BidShortlist, on the same tender

It runs the process. You supply the facts and approve.

  1. Read: Tender read, done
  2. Evidence: Evidence checked, done
  3. Plan: Bid planned, done
  4. Draft: Answers drafted, done
  5. Review: Panel review, done
  6. Fix: Fixed and re-scored, done
  • Done for you: All 9 requirements found: 3 mandatory, 4 weighted criteria and 2 attachments to lodge.
  • Done for you: Every answer drafted from your evidence and kept inside its word limit, counted by software. This one: 369 of 500 words.
  • Done for you: Plain text for the portal, with no markdown or em dashes.
  • Done for you: Every claim checked against your evidence, naming the item behind it: 8 of 8 backed here. What the first draft overstated was fixed before you saw it, with the reason.
  • Done for you: What only you know, like pricing, declarations and your plans for this contract, comes back to you as a short list instead of a guess.
  • Done for you: A Word bid pack: every answer, a compliance summary, what’s still outstanding and a lodgement checklist.

The claim check, on these two answers

Quoted exactly from each answer. The company is a made-up sample.

Caught in the chatbot’s answer

  • “Staff turnover is 12%, well below the industry average”

    Only partly backedThe industry benchmark has no source in the evidence.

  • “these contracts represent $790,000 in annual contract value”

    Only partly backedThe contracts ran over different periods, so the combined figure is misleading.

Backed in BidShortlist’s answer

  • “daily commercial cleaning across 18 regional office sites”

    Evidence: Department of Education regional offices, NSW

  • “infection-control cleaning across 9 community health clinics from 2019 to 2024”

    Evidence: Central Coast Local Health District clinics

  • “certified to ISO 9001:2015 (Quality) and ISO 45001:2018”

    Evidence: ISO 9001 and ISO 45001 certification

How we compared: the chatbot (Claude Sonnet 5.5) got one well-written request, shown above, with the same company details. BidShortlist drafts and reviews with the same model. On this criterion, BidShortlist’s own AI reviewer scored the chatbot’s answer 66 and BidShortlist’s 88. It’s our reviewer, so take that as a rough guide, not proof. A panel score is an AI assessment of one answer, never a prediction of who wins. Run on 5 October 2026.

What it won’t do

Over-claiming can cost you the contract, so these are hard rules on every bid.

  • Invent a project, a number, a staff member or a certificate
  • Answer a legal declaration your evidence doesn’t state
  • Call a pricing schedule finished when you haven’t done it
  • Lodge the bid for you. You check it and submit it in the portal

Your documents

Who can see it
Only you. Your documents are kept in private storage, isolated to your account and encrypted in transit and at rest. They are never published, sold or shown to other users.
Evidence documents are deleted after reading
Certificates and policies you upload as evidence are read once to pull out the facts. Only the facts you accept are kept; the files themselves are deleted.
AI processing, in plain English
To run the analysis and drafting, your tender and evidence are sent securely to our AI provider, Anthropic (the maker of Claude). They are processed to produce your results and are not shared with other BidShortlist users. Anthropic does not use them to train its AI models, and deletes them after 30 days.

What it costs

Your first bid is free, with no card. After that, pay per bid or subscribe. Every plan gets the whole workflow, including panel review and the Word export. Prices are in Australian dollars, and no GST is charged.

Compare plans

First bid

Freeno card

See the quality before you pay anything.

  • One complete bid
  • The full workflow: plan, answers, panel review, final checks and Word export

Pay as you go

$149per bid

For the occasional tender.

  • One bid at a time, no commitment
  • The full workflow: plan, answers, panel review, final checks and Word export

Professional

For regular bidders

$199a month

For businesses that bid regularly.

  • Up to 15 bids a month
  • The full workflow: plan, answers, panel review, final checks and Word export
  • Your evidence reused on every bid
  • Priority support

Teams

$499a month

For heavy bidders and bid writers.

  • Up to 30 bids a month
  • Everything in Professional
  • Priority support

For the business doing its own bids

You know the work. You don’t have a bid team, and the tender is due Friday. Set up your evidence once and every tender after that starts from what you’ve already proven.

  • Evidence set up once, reused on every bid
  • Gaps only you can fill are marked for you

For bid writers

It pulls out the criteria and drafts from the evidence you load, so your time goes on strategy, win themes and the final polish.

  • Criteria, word limits and mandatory items pulled out
  • A first draft of every answer to work from
Michael Cox, founder of BidShortlist

Who’s behind it

I’m Michael Cox. I started BidShortlist in 2026 to send Australian businesses government tenders worth bidding on. Finding a tender turned out to be the easy part. The response is what takes the time: dozens of criteria, word limits, schedules to return, and a closing date that won’t move, usually written at night by the person who also runs the business.

So I rebuilt BidShortlist around that job. It reads the whole tender pack, drafts every answer from the evidence you give it, and tells you plainly when something is missing instead of making it up. I’d rather you lodge a bid with a gap you know about than a claim you can’t back.

Michael Cox, founder. BidShortlist is a registered Australian business, ABN 92 946 209 752. support@bidshortlist.com.au

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